I am in a rut today. I got some feedback from an eBay customer that was not very favorable, and I'm taking it to heart, but for a good reason.
I'm wondering if I need to pay more attention to the way I package my items. Honestly, I don't really think about the way it looks as much as I do about the safety of the item. "Is it going to break?"-that's the only question I ask. Who cares if it doesn't look pretty? I'm not trying to win a shipping beauty contest. But then I started thinking, what if the customer really is always right, and that I should make a bigger deal about shipping?
I guess "The Recycling Ethic" means that I use what's available. I see it as a pioneer activity. I'm not just trying to run a a business-this is a way of life for me, and I want to reflect that in the way I operate. Unfortunately, I think that this looks like laziness to people who only have a single interaction with me.
So that's where I'm at. I am challenged, and I think that this interaction has given me an opportunity to grow. It's uncomfortable, as always. And I have to mediate the self-hatred with the desire for growth, which is quite the balancing act.
If you have any pointers, I'd sure love to hear them. Also, if you have any ideas about how I can be frugal, thrifty, not wasteful, and at the same time aethetically pleasing, that would be awesome.
"Stay classy, San Diego."
I have never purchased from you so can't judge you on that....but perhaps a simple tissue paper 'wrap', secured by a sticker that also covers a business side card that shows your address, phone number and email, along with date ordered, date paid and date shipped.
ReplyDeleteGet into making homemade paper.
ReplyDelete